Privacy Policy
Effective Date: 10/1/2024
At First USA Mortgage Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
We collect the following types of information from users:
Personal Information: When you submit a form on our website (e.g., prequalification forms), we collect personal information such as:
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Full name
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Email address
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Phone number
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Property details (e.g., type, estimated value)
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Credit score (optional)
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Loan preferences
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Non-Personal Information: We also collect non-personal information, which may include browser type, IP address, and other anonymized data through cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to:
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Process Prequalification Requests: Personal information is used to assess your mortgage prequalification, provide you with relevant loan options, and communicate with you regarding your application.
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Improve Customer Service: Your information helps us to respond to your inquiries more effectively and improve our services.
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Marketing and Communication: With your consent, we may use your contact details to send you newsletters, special offers, or updates related to our services.
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Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests by public authorities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share information with trusted service providers (e.g., mortgage brokers, lenders) who assist in processing your loan application, but only for the purposes outlined in this policy.
Legal Requirements: We may disclose your personal information to comply with legal obligations, protect our rights, or respond to legal processes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no transmission of information over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the right to:
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Access and Correct: Request access to the personal data we hold about you or request corrections if any information is inaccurate.
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Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time by contacting us at info@fumsolutions.com.
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Opt-Out: You may opt out of receiving promotional communications from us by clicking the “unsubscribe” link in any email you receive or by contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect non-personal information. You may choose to disable cookies through your browser settings, but this may limit your use of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review the privacy policies of any sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
First USA Mortgage Solutions
Address: 51 Buck Road Huntingdon Valley, PA 19006ā
Email: info@fumsolutions.com
Phone: +1 (215) 364-7171
Consent
By using our website or submitting your personal information through our forms, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.